Shipping

1. Order Processing

• All orders are processed within 1–3 business days.

• During high-volume releases or limited drops, processing times may be extended.

Processing times do not include weekends or holidays.

2. Shipping Options & Delivery Times

Shipping methods and estimated delivery times are displayed at checkout and vary by location.

Typical timeframes:

• Domestic Shipping: 2–7 business days

Delivery times are estimates and may vary based on carrier delays, customs, or external factors.

3. Shipping Costs

• Shipping fees are calculated at checkout based on destination, weight, and shipping method.

• International orders may incur additional costs such as duties or taxes, which are the customer’s responsibility.

4. Tracking Information

• Once your order is shipped, you will receive a confirmation email with your tracking number.

• Tracking updates may take up to 24–48 hours to appear.

6. Lost or Delayed Shipments

• ShadowLuxe is not liable for packages lost, stolen, or delayed by the shipping carrier.

• For lost or delayed shipments, customers should contact the carrier directly.

7. Incorrect Address

• Customers are responsible for providing the correct shipping address at checkout.

• Orders shipped to an incorrect address due to customer error cannot be refunded or replaced.

8. Pre-Orders & Limited Releases

• Pre-order items ship according to the estimated release window provided on the product page.

• Orders containing pre-order items may ship together once all items are available (unless stated otherwise).

9. Contact

For any shipping-related questions, please contact us at:

📧 shadowluxestreetwear@gmail.com